Shipping policy

Shipping Policy

Last Updated: July 10, 2026

Thank you for shopping with us! We are committed to delivering your order quickly, safely, and reliably.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation notification.

Delivery Time

Estimated delivery times:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

Delivery times may vary during holidays, promotional sales, or due to unforeseen courier delays.

Shipping Charges

  • Free Shipping on eligible orders (if applicable).

  • Any shipping charges will be clearly displayed at checkout before you complete your purchase.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience.

  • Please ensure someone is available to receive the package.

  • Keep the exact payment amount ready for a faster delivery process.

  • Our team may contact you to confirm your order before dispatch.

Order Tracking

Once your order has been shipped, you'll receive tracking information (where available) so you can monitor your delivery status.

Incorrect Address

Please make sure your shipping address and phone number are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Failed Delivery Attempts

If the courier is unable to deliver your order after multiple attempts, the package may be returned to us. Our customer support team will contact you to arrange redelivery if possible.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 48 hours of receiving your package. We'll investigate the issue and work to resolve it as quickly as possible.

Need Help?

If you have any questions about your order or shipping, our customer support team is always happy to assist you. Thank you for choosing us—we appreciate your trust and look forward to serving you!