Shipping Policy

At Aurexa, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation and shipping update once your order has been dispatched.

Delivery Time

Estimated delivery times are:

Major Cities: 2–4 business days
Other Areas: 3–5 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations across Pakistan. Please ensure that someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) so you can monitor your shipment until it arrives.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will work with our shipping partners to resolve the issue promptly.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Aurexa is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.